Julia is joined by Spencer Price. co-founder and CEO of Halla, a US-based tech startup working to bring greater personalisation to online grocery shopping. Spencer talks about Halla’s plans for international expansion and the opportunities he sees in the UK grocery market, the challenges of product discovery in online grocery and how retailers can get much smarter about substitutions.
Plus, they chat about the “Amazonification of Whole Foods”, balancing personalisation with privacy concerns – and jellied eels.